You will receive a shipping confirmation email as soon as your order has been dispatched from the warehouse. All orders are sent via a tracked service and a signature is required upon delivery - this is to make sure that your exciting woolly purchases get to you safe and sound!

For customers from the USA: all applicable customs and import duties and fees, taxes and any other charges will be paid in advance by Wool And The Gang.

For customers from Canada: you may incur revenue customs charges on your order, which you will be responsible for.